Grand Excelsior Hotel - Bur Dubai

The hotel is localized closed to the old Dubai city, in an area with many restaurants (especially Indian), markets, small shops. The room is very big (huge) and the beds are really comfortable. For a family of 4 we got one queen been and two single beds. At night it was quiet and we could all sleep very well. The pool is very nice and they have lots of other facilities (which we didn't try unfortunately), but should be on our list for next time. The team is really great, we had a flight disruption and they were really nice in accommodating our request. I really appreciated their flexibility and understanding for our situation.

Great stay at this hotel. All the staff were amazing. So friendly and nothing was too much trouble. The lifeguards did a superb job and moved our umbrella as the sun moved! Also they were very diligent in regard to safety. Special thanks too to the staff in the restaurant and the chefs - breakfast and evening meals were delicious. And thanks to the reception and manager at the restaurant for organising a takeaway food package before we left. Coffee at the small cafe was excellent and again great staff. Room was large with plenty of storage space. Cleaned well each day and toiletries provided. Hotel is not too far from the airport and there are plenty of cafes/restaurants around should you wish to eat out. Also a supermarket nearby. If you want to be near the shopping malls this is possibly not for you. We have been to Dubai several times and stayed in different hotels on each occasion. But, if we return, we will definitely stay at The Grand Excelsior again . Best regards to all the staff! Sue & Ian, Australia

Very big and spacious room. Neat and clean linen. Excellent view. Very good housekeeping. Choice of breakfast was excellent. Availability of Indian breakfast was a real surprise and a bonus. We stayed for six days and breakfast menu had a wide variety of options especially for vegetarians. The chefs and staff at the breakfast menu were very cordial and helpful. Front office staff were very helpful. Our check in and check out were smooth and were free of hassles. Dine in facilities has a wide choice of restaurants and bars. Travel desk people were very helpful.

Initially booked for 3 nights stay for our Dubai holidays. Considering the price, location, accessibility, nice big room extended, rebooked the stay for 12 nights Daily room cleaning without been asked Been provided with all the bathroom amenities including dental and shaving kit Nice restaurant onsite and near by South Indian restaurant Had pleasant sleep during our stay without any external noise Very good Wi-Fi connection Reception staff Riham, Nitu, Jamal,Ali,Danish helped with our queries, printing and scanned Faisal from front looked after our travel arrangements on our checkout We had a very good pleasant stay Thanks for the entire team for the hospitality

The breakfast and evening dinner were both excellent, offering a wide range of foods to cater to most tastes. Our room was on the 7th floor and was very spacious and quiet. The air-con in the room was excellent. There were 4 lifts in the main lobby, so we never had to wait very long for one. All the staff were very pleasant, friendly and helpful.